All orders are processed within 1-2 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In case of any significant delay in the shipment of your order, we will contact you via email or phone.
Domestic Shipping
We offer [Standard and Express] shipping options within [Country Name]. Shipping charges for your order will be calculated and displayed at checkout based on your location and selected shipping method.
International Shipping
We ship to a variety of international destinations. Shipping rates and delivery times vary based on the country and shipping method. Shipping charges for international orders will be calculated and displayed at checkout.
Please note that delivery times are estimates and may be affected by factors such as customs delays and public holidays.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order using the tracking link provided in the email or by visiting our website.
Back to Ancient is not responsible for any customs fees, import duties, taxes, or other charges that may apply to international shipments. These fees are the responsibility of the recipient and may be required at the time of delivery. Customs policies vary by country, so we recommend contacting your local customs office for more information.
We are dedicated to ensuring that your products arrive safely. However, in the rare case that your shipment is lost or arrives damaged:
If you would like to ship items to different addresses, please place separate orders for each address. We are unable to ship to multiple locations from a single order.
Once an order is placed, we begin processing it quickly. If you need to make changes to your shipping address or other details, please contact us as soon as possible at support@backtoancient.com. We will do our best to accommodate your request, but we cannot guarantee changes once the order is processed.
If you have any further questions regarding our shipping policies, feel free to reach out to our customer service team at:
